Privacy Policy

Who we are

Cornerstone Learning Tutors runs this website and handles the information you send through it. You can reach us by email at [email protected] or by post at 211 High Street.

What we collect

When you send a course or tuition enquiry, we collect the details you type: your name, your email address, your phone number if you give one, the subject and year group you are asking about, and your message. When you sign up to the newsletter we collect your email address and the date you subscribed. Our web server also records basic technical information such as the browser you used and the pages that loaded, which helps us keep the site working.

Why we hold it

We use enquiry details to reply to you, to discuss a tutor and a timetable, and to keep a record of what was agreed. Newsletter addresses are used only to send the newsletter you asked for. Technical records help us fix errors and see which pages parents find useful.

Our basis for processing

For enquiries and lessons we rely on our legitimate interest in answering families and providing tuition, and on taking steps towards a contract with you. For the newsletter and for optional cookies we rely on your consent, which you can withdraw at any time.

How long we keep it

Enquiry details are kept while your enquiry is live and afterwards for as long as we need them to answer questions or meet accounting and record-keeping duties. Newsletter addresses stay on the list until you unsubscribe. When information is no longer needed we delete it.

Who sees it

The tutor working with your family and the coordinator who handles your enquiry see the details they need. Our email and website hosting providers process data on our behalf. We do not sell your information, and we do not pass it to advertisers.

Pupils' details

Enquiries should come from a parent or guardian. We ask for a pupil's year group, subject and the areas causing difficulty. Please send only what is needed to arrange lessons, and avoid sharing medical reports or other sensitive documents by email unless we ask for them.

Your rights

You can ask for a copy of the information we hold about you, ask us to correct it, ask us to delete it, or object to how we use it. You can also withdraw consent for the newsletter or optional cookies. Email [email protected] and we will act on the request. If you are unhappy with our response you can complain to the Information Commissioner's Office at ico.org.uk.

Changes

If this policy changes we will publish the new version on this page. Please check it if you return to the site after a gap.